Tips, guides, and comparisons to help you build better customer support.
Kajabi Expert Agents (Sales Agent + Teaching Assistant) render only on Kajabi-hosted pages. An owned-site AI sales agent (script tag) can sit on Kajabi custom code and domains you control, cite published pages, and capture named leads via visitor-confirmed handoff. Complements Expert Agents — does not replace them.
Coaches lose bookings when fit, pricing, and what’s-included questions sit unanswered overnight. Best overall for cited answers from your own offer pages: HelpShelf (we make it). Best multi-channel sales agent: Linka. Best FAQ/sales-page coach bot: FastBots. DM setters and AI twins are different jobs.
Course creators need answers to “does this cover X” before checkout and “where’s lesson 4” after, pulled from real course content, with sources shown. Best overall for that job: HelpShelf (we make it). Best for staffed support teams: Intercom. Best budget stopgap: Tidio.
Nine AI support agents compared honestly — pricing models, categories, and who each one actually fits. Including where our own product does and does not make sense.
The three categories of AI customer support software, an evaluation checklist that surfaces the real differences, and a plain explanation of seat vs resolution vs credit pricing.
A practical, honest guide to AEO and GEO — what actually gets your content cited inside AI answers in 2026, and what is still just hype.